Why Should I Use MSOE Wireless?


The SSID, or broadcast name for MSOE staff, students, and faculty is “MSOE”. This wireless network will allow you full access to the MSOE network, including Jenzabar, H:, M:, and O: drives, and internal applications that require licenses, such as MATLAB, or AutoCAD. MSOE wireless speeds are limited only by the amount of traffic on the nearest access point, and the wireless capability of your device (802.11 A/B/G/N 2.5ghz and 5ghz). Upload and download speeds may vary from 10Mb per second to 170Mb per second. File transfer, browsing, streaming video, and gaming should all work very well over the MSOE wireless. All normal applications types are allowed, and are not limited to web browsing and secure web browsing (http, and https). There is no limit to the amount of time you can stay connected to MSOE wireless.


This wireless network is designed to provide you with fast roaming access across campus, and to enhance your experience at MSOE.


Why Should I Use MSOE-Guest Wireless?


The SSID name for guests and visitors is "MSOE-Guest". This wireless network only allows access to MSOE webservers such as the HUB and the Library catalog, and access to the internet. You will not have access to Jenzabar, mapped drives, or VPN, and may not have access to license servers. Wireless speeds are heavily rate limited. File transfers will be slow and streaming video quality will be unreliable. Only web browsing and secure web browsing are allowed, applications that do not use standard ports will not connect. Long-term connections to the MSOE-Guest network will be disconnected at reasonable limits.


The MSOE-Guest network is designed to provide temporary visitors to MSOE reasonable internet access that does not impact valid MSOE users. You should only use MSOE-Guest when you cannot connect or maintain a connection to MSOE wireless.


Limitations and recommendations


There are some limitations to MSOE wireless that we are aware of:


The construction of the Science Building and Library directly impacts wireless signal strengths. If you do not have direct line-of-sight to a wireless access points in these buildings, you may have very low or no signal. We are working to improve this issue, and your input can help us determine where we can install more access points.


Password resets for wireless are not instant. When you reset your password on the domain, it may take several minutes for wireless to implement the change. This may cause an overlap where your wireless device may be sending an old or incorrect password and may temporarily lock your account.  We have a solution in place for MSOE domain laptops, but you may wish to briefly disable wireless on your phone or tablet before a password change, or briefly connect to MSOE-Guest wireless.


Larger areas with a high number of wireless users may cause connection issues. Each access point is only capable of a specific number of users, after which connections can become unstable. You may see this in the CC Great Room during Free Hour, or during large events or commencement ceremonies. We are deploying directional antennae in the CC Great Room that should better focus signal strength, avoid overlap, and allow for load-balancing between access points. In the case of events, we try to provide additional access points to these locations to better serve your needs.


Lastly, it’s very important to us that you feel you can communicate with us. We hope to provide you with the best experience we can offer, and we understand there will be obstacles. We encourage you to contact the Helpdesk, open tickets, make use of the HUB and report problems and missed expectations so that we can address them.


UPDATE:  2/16/2015

Many devices, such as iPhones will connect to any available wireless connection that you have successfully used in the past. For this reason, it's a good idea to go into your device settings and "Forget" MSOE-Guest wireless. This will help to ensure that you stay connected to MSOE wireless and don't default to MSOE-Guest.