Tried entering my work phone number several different ways, including in the format requested, but didn't have any luck, so I didn't enter it at all. Might want to check it out.
Sorry about the glitch. What type of user are you? Prospective student? Parent? Alumni? other? Also, try this format 123-456-7890. I have found that some people think that office number means work phone number but it actually relates to their work address. We haven't had any issues with the this before so I will certainly report it to IT. Let me know if you have any luck. I will let you know any updates from IT if there is a problem
Thanks for the info/