I recently had an issue with my billing done for this quarter for MSOE. When I went to go ask student accounts about it, a representative in the office helped me with the problem in a very unacceptable manor in which she ended up threatening to charge more money to my account. The discussion ended with her not being able to answer my question. I understand people have a bad day, which I assume she was having, and was in no way offended by her reaction, nor did I intend to offend her in any way. I am just curious if anyone else has run into this issue or if I am the only one.